Hire a mystery shopper to guard your company’s image

Does your company or organisation suffer from complaints about unfriendly staff? Would you like to keep guaranteeing the best service to your clients? A mystery shopper or mystery guest poses as a real customer and evaluates various aspects of your organisation.

You can hire SV Investigations as a mystery guest or mystery shopper to objectively evaluate your service. After consulting with you, we test various areas ranging from service and customer-friendliness to quality and efficiency. We then present you with a detailed report containing the results and useful feedback.

Regular visits by a mystery shopper will ensure that you are the first to know about any irregularities and will help keep your image intact. Please get in touch if you would like us to work for you.