Your data, our interest........
SV Investigations is a detective agency with so-called Belgian licences 14.1720.05 and 14.1916.07 POB licences 1375 and 1635, issued by the Ministry of Internal Affairs Belgium and Ministry of Justice and Security. SV Investigations is aware of careful handling of your personal data. Your personal data are therefore carefully processed and secured. The General Data Protection Regulation (AVG) is leading in this respect.
Responsibility for processing your personal data
Sometimes we obtain personal data from our clients. Your personal data may also be obtained in a criminal investigation, or other work. Your personal data may also be provided to third parties. We actually only do this if we have obtained your consent. Provision to third parties without your consent is only possible in case we have a legal obligation to do so.
For what purpose do we use your personal data
SV Investigations uses your data for the following purposes:
- for the proper conduct of (detective) investigations
- for providing accurate personal information to our clients and other stakeholders.
- For institutions and/or companies where we are required to keep your data by legal obligations.
What data do we process
SV Investigations processes at least the following personal data about you, insofar as it is (has become) known to us:
- name, address and residence details.
- your contact details (e.g. your e-mail address, phone number)
- data relating to your person that you provide to us yourself (of your own accord).
We may also process special personal data from you, such as financial information or criminal data.
How do you know what personal data we hold
SV Investigations stores your personal data digitally. If you want to know what personal data we have kept on you, you have the possibility to request and/or view it. You hereby have the right to correct, supplement or delete personal data, as well as to object to its retention. In most cases, you have given permission for us to keep your personal data. In that case, you can withdraw your consent to this (at any time).
We will only process your request to this effect in writing, preferably by e-mail:
Our e-mail address is avg request@svinvestigations.be
Based on your request, we will contact you within 2 (working) days.
How long we keep your personal data
SV Investigations will not keep your personal data for longer than strictly necessary. SV Investigations retains only the necessary personal data from you. SV Investigations also retains your personal data only for the purposes mentioned earlier in this privacy statement.
If you want to know what and how long we keep your personal data for, feel free to ask us.
Safe storage of your personal data
SV Investigations is aware of the risks of storing your personal data (digitally). SV Investigations has taken important organisational and technical security measures to reduce the risks of something going wrong with your personal data. Our staff know the importance of the confidentiality of your personal data. Our computers are protected against hacking and with proper virus detection. We work with access security. Not only on our computers, but also on our buildings.
Complaints
If you are not satisfied with the way we handle your personal data, please discuss this with us. To do so, please contact SV Investigations. We are always willing to explain how we handle your personal data. We will handle your question and/or complaint with the utmost care.
SV Investigations also links to the following websites of Belgium and the Netherlands:
https://vigilis.ibz.be/upload/documents/wetPrivDecNL.pdf
https://www.gegevensbeschermingsautoriteit.be/lexicon/privacycommissie
https://www.autoriteitpersoonsgegevens.nl/
https://www.justis.nl/producten/particuliere-beveiliging-en-recherche/index.aspx